Stakeholder Dialogue & Social Impact
Management structurally overestimates stakeholder trust, because conversations are mostly held with those who are already positive. Measurements end up being a feeling rather than a structured survey. Four departments often talk to the same party without coordination. Commitments aren't recorded and come back as grievances later, and signals reach the board table too late.
Internal survey alongside a structured external stakeholder survey. The difference between the two views is the first outcome.
Influence × impact matrix with an owner per relationship, plus a commitment tracker with a deadline and clock per pledge.
Fixed signal rhythm to the board table and a link where stakeholders co-score in the double materiality analysis.
The front door delivers the Trust Baseline as a tool: an internal survey alongside a structured external stakeholder survey following a fixed conversation format. Alongside this, an influence × impact matrix with an owner per relationship, a commitment tracker per pledge, and a signal rhythm toward the board table. Stakeholders co-score in the double materiality analysis, read-first with esgia. For outreach beyond the fixed circle, and for affected-communities research and social value mapping, route 2 and route 3 modules with tool templates are available.
The relevant stakeholders are recorded as the basis for the survey.
Management is surveyed internally, stakeholders externally following the fixed format.
The difference between the internal and external view becomes visible in the report.
Owners are linked to relationships, commitments get a clock, and the signal rhythm to the board table switches on, followed by an annual re-measurement.
Every report ends in three routes. You choose; we deliver the analysis, not the engagement.
Route 1 — do it yourself: matrix, tracker, rhythm and template questionnaires, with annual re-measurement.
Route 2 — partly guided: a partner conducts the external conversations outside the fixed circle, the tool aggregates the outcomes.
Route 3 — outsource: a full engagement programme with the partner, with the baseline as the starting measurement.
The next step
Stakeholder work is ongoing task work: surveying, recording, following up, reporting. The work scan shows which part AI can carry — monitoring, record-keeping, follow-up clocks — so that people hold the conversations and the machine does the rest.
Go to the work scan →We are building the datasets the analysis rests on. Let us know you're interested, and you'll hear as soon as the first measurements open up.
Vraag maar. Het interessantste antwoord komt meestal van wie u nog niet heeft gesproken.
Answers come from this site’s knowledge base. Not tailored advice, and not a scan of your company.